Terms & Conditions

DATE OF POSTING: 1st June 2018

SECTION A: INTRODUCTION AND PRELIMINARY TERMS

This section contains information about our Site and the Copronet platform.

It also explains how to access the Site and provides links to our policies. Our policies include those which apply to your use of the Site, and what we do with any personal information we collect as you use the Site.

  1. Welcome
    • Welcome to Copronet located at www.copronet.com (’Site’), which is owned and operated by The Tender Space Limited (‘we’, ‘the Company’, ‘Copronet’, ‘our’ or ’us’, as applicable). For further information about us and our contact details, please see the information at the end of this page.
    • We provide an online platform that aims to improve and simplify the processes involved in finding or implementing any type of property or construction related project. Our platform connects property owners, project managers, contractors, professional advisors and suppliers and provides them with access to an innovative toolset which includes project management, job finder, cost analysis and communication and document sharing tools for all projects, whether large or small, public or private.
    • To make these terms and conditions quicker to read, we use a few definitions. We refer to any users that have registered with the Site and created an account as ‘Members’, the online tools and related services available to Members for no charge as ‘Platform Services’ and the additional services that we provide to Members that have purchased a subscription as the ‘Subscription Services’.
    • These terms and conditions (‘Terms’) are organised into four sections. Those terms and conditions in Section B apply specifically to Members that subscribe to the Subscription Services. Those in this Section A and in Section C apply to all Site users, whether Members or those just visiting (‘Visitors’).
    • You will see that each section of these Terms begins with a ‘highlight’ text box which summarises the key terms in that section. These highlights are an informal summary and do not form part of these Terms or any of the contracts made between us.
    • Our Content Policy also forms part of these Terms and our agreement with you so please take the time to read them.
    • Please read these Terms and the related policies carefully before you start to use the Site, as these will apply to your use of the Site and services available through it, including any Subscription Services you purchase.
    • If you are using this Site or its services in connection with your organisation, the terms ‘you’, ‘your’ or ‘your business’ in these Terms are also a reference to the organisation, company or business on whose behalf you act when using them or registering or placing an order from this Site and you are agreeing for your business to be bound by these Terms. You confirm that you are authorised to bind any business on whose behalf you use the Site or its services.
    • By using our Site, you confirm that you (and, if applicable, your business) accept these Terms and agree to comply with them.
    • We may revise these Terms from time to time in accordance with the provisions under ‘Changes to these Terms’ in Section C, so please check these Terms regularly to ensure you understand the Terms which will apply at that time of your access or order. These Terms were most recently updated on the date of posting that appears at the top of this page.
    • If you have any queries or concerns regarding these Terms, please contact us at 1st June 2018 info@copronet.com.
  2. Accessing and using the Site
    • Anyone can access the Site using their web browser and internet connection.
    • However, if you want to access or use the Platform Services or purchase and use the Subscription Services, you will need to sign up and create an account for that purpose, you must be 18 years of age or older. To create an account, please go to the account registration page.
    • We try to make the Site available at all times, but, of course, due to the inherent nature of online and internet based services, we cannot guarantee this.
  3. Your privacy and our use of cookies
    • We take your privacy very seriously. Please read our Privacy Policy to see how we use your personal information.
    • Like many online services we use a feature called a ‘cookie’, which is a small data file that is sent to your browser from a web server and stored on your device’s hard drive. References in these Terms to ‘cookies’ also include other means of automatically accessing or storing information on your device. Please see our Cookie Policy for detailed information on the types of cookies we use on the Site, the purposes for which we use each cookie, how you can disable and enable the use of certain cookies and the consequences of doing so

4. Account registration and use of the Platform Services

This section sets out the requirements for creating an account on the Site.

  • You can sign up and create your account on the account registration page. Once you have registered with the Site you will be able to access and use the Platform Services.
  • You will need to use a web browser and internet connection to create an account and use the Platform Services.
  • We do not currently charge you to create an account or to use the Platform Services. Please see the Platform Services Overview for a description of the Platform Services available to Members. Please note that the features and functionality of the Platform Services may be subject to certain restrictions which can only be accessed by purchasing the Subscription Services. For further details regarding our Subscription Services please visit the Subscription Services Overview
  • You must make sure that all the information you provide when you register with the Site is true, accurate, current and complete. You must not use the Site to falsely affiliate or represent yourself as an officer, employee or authorised representative of another company or business. Please use the applicable reporting buttons or email us at report@copronet.com if you become aware that another Member has falsely affiliated or represented themselves in this way or otherwise provided false information to us or other Members.
  • If you change any of your personal or company registration details (e.g. email address, postal address, company name), you must promptly update your account.
  • To create an account please go to the account registration page and provide your email address and a password or sign up by using your LinkedIn or Twitter account. Please note that by using an existing social media account to register with our Site, you will be requested to allow us to access certain information from that account including your full name, user ID, gender, profile picture, position, networks, contacts list and any other information you have made publicly available through that social media account.
  • To help us maintain the security of the Site, you must keep your registration details confidential. If you become aware of any misuse or unauthorised use of your registration details, then you must inform us immediately by sending us an email at security@copronet.com.
  • If you have breached, or we have justifiable reason to believe that you have breached, or will breach, these Terms, we may terminate or suspend your registration and/or access to the Site and/or to any services or content made available via the Site.
  • You can close your account at any time. If you would like to do so, please contact us by email at info@copronet.com.
  • We reserve the right to delete your account and any personal data or other information associated with your use of the Site if there is no activity on your account for more than 36 consecutive months. However, we will never delete your account if you have a current subscription to the Subscription Services.
  1. Arrangements you make with other Members using the Site and its services
    • We do not verify the identity of anyone who creates an account or profile with the Site or the information they provide. We do not encourage you to meet or make arrangements with strangers. We do not carry out any checks (such as Disclosure and Barring Service checks or corporate due diligence) on any individual or organisation who creates an account. We cannot therefore give any guarantee that any of the Members are who they say they are or are appropriate for you to contact and we make no recommendations or representations in relation to any of these Members (including any project managers, traders, suppliers, contractors, professional advisors or property owners) or the information they provide about themselves, their companies, their businesses or their business performance.
    • We do not have any involvement in or responsibility for the activities of any Members or any arrangements you make with others through your use of the Site and its services. The activities and arrangements you make are solely private and made directly between the individuals, companies and businesses concerned.
    • Accordingly, when using the Site and its services you take full responsibility for who you have contact with and the nature, terms and extent of that contact. You must carry out your own independent checks on these people, their companies and businesses before providing personal information such as contact details or deciding whether to meet them, allowing them to assist you or entering into any arrangement with them. This should include carrying out the same checks and taking the same precautions as you would do when dealing with anyone who you met independently off the Site.
    • If you have any doubt at all about the truthfulness and/or safety of another Member or any information provided by them, you should immediately discontinue all contact. Report all serious concerns to us via the “Report” buttons on the Site and/or by e-mailing us at info@copronet.com.
    • To be clear, each Member, acts on his/her own behalf at all times and does not act as our representative or agent in any way. We do not endorse nor are we responsible for any of the actions of any Member.

SECTION B: SUBSCRIPTION SERVICES

This section sets out the main terms of purchase for our Subscription Services.

This section explains the contractual process for purchasing those services including renewals, how we provide them and how we calculate the applicable charges. Our warranties and limitation of liability to you in relation to those services are also set out here.

Please note that by their nature, the Subscription Services are provided to you in connection with your trade, profession, business and/or employment and therefore your rights as a consumer will not apply.

  1. Purchasing a subscription
    • Once you have registered with the Site and created an account, you can purchase an annual subscription to the Subscription Services. For a full description of the Subscription Services, please visit the Subscription Services Overview. Please see the provisions below in Section B for step-by-step instructions on how to place an order with us.
    • Due to the nature of the Subscription Services, you may only purchase and use these services in the course of your trade, profession, business and/or employment.
    • If you are registered with us as a business, company or organisation you confirm that you have the authority to bind any business on whose behalf you place your order and/or use the Site or Subscription Services.
    • We may make changes to or discontinue the Subscription Services at any time and without notice. However, we will use our reasonable endeavours to continue to provide you with access to the Subscription Services until the expiry of your current subscription period and to not make changes to them during such period which substantially and adversely affect your use of those services.
    • Your annual subscription to the Subscription Services will automatically renew each year on expiry in accordance with paragraph 8.1.3 unless you notify us in accordance with paragraph 10 below.
  1. Eligibility
    • To place an order for the Subscription Services you must:
      • create an account on the Site and sign into that account, provide the registration information requested;
      • if you wish to pay for your subscription online, you must have a valid account with our third party payment processor, GoCardLess, and set up a direct debit arrangement using that account;
      • if you wish to pay for your subscription by direct bank transfer or by cheque, provide us with the invoicing details we request at the time you place your order.
  1. Making a Contract for the Subscription Services
    • Your order is an offer to buy from us. When you are placing an order, the following steps have to take place before a contract for the purchase of Subscription Services (‘Contract’) is made between us in relation to your order:
      • after signing into your account and choosing the Subscription Services you wish to purchase, you place your order for your subscription by pressing the ‘Pay’ button at the end of the check-out process and submitting your payment details to us. Before placing your order, the check-out process will give you the opportunity to review and, if necessary, to change your selection. You will also be asked to click to confirm that you accept our Terms. If you do not wish to be bound by what you read, you should not place any orders through the Site.
      • you will see an on-screen acknowledgement that your order has been placed. You will receive a receipt for your payment, VAT invoice and order confirmation by email.
      • we accept your order and a Contract for the purchase of the Subscription Services is made between us at the time we make the Subscription Services available to you by activating them within your account. Accordingly, nothing that we say or do will amount to any acceptance of your offer until we actually make the Subscription Services available to you, at which point a Contract will be made between us unless, prior to making the Subscription Services available, we have notified you that we do not accept your order (see paragraph 11.1 below). We keep a record of the orders that you place with us in your ‘My Company Settings > Invoices’ area, which you can view by logging-in to your account.
      • your subscription to the Subscription Services will automatically renew on the day after the date of expiry of your current Contract for a further 12 month period unless you notify us in accordance with paragraph 10 below. Each renewal shall constitute a separate Contract between us for a 12 month subscription period.
      • the Contract between you and us, which incorporates these Terms and constitutes the entire agreement between you and us, supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between you and us, whether written or oral, relating to its subject matter. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on our behalf which is not set out in the Contract.
  1. Access to the Subscription Services
    • If we receive payment from you via a direct debit arrangement you have set up using GoCardless or via bank transfer, we will usually provide you with access to the Subscription Services immediately after processing your payment.
    • If you choose to pay by cheque, we will provide you with access to the Subscription Services after we have received payment in cleared funds.
    • Once the Subscription Services commence you will have full access to those services for the number of users for which you have purchased them. If you wish to increase the number of users accessing the Subscription Services, you may do so at any point after your subscription has commenced by contacting us at info@copronet.com. The fees payable for an increase in the number of users shall be calculated on a pro-rata basis for the unexpired subscription period under your current Contract.
  2. Subscription period, availability and renewals
    • The term of all subscriptions to the Subscription Services shall be 12 months from the date we make those services available to you by activating them in your account.
    • We make every effort to make the Subscription Services available to you at all times except during periods of routine or emergency maintenance, software upgrades or other works that in our opinion are necessary to maintain the efficient provision of the Site and any content or services provided through it, and to restore access to these services as soon as possible in the event of their interruption or suspension.
    • You may choose not to renew your subscription to the Subscription Services at any time up to 14 days prior to the expiry date of your subscription either by updating your subscription preferences in the Company Settings page within your account or by contacting us at info@copronet.com. If you have done so, your access to the Subscription Services will expire at the end of the current subscription period and your access will revert to the Platform Services and its related restrictions. Unless you notify us in accordance with the foregoing provisions in this clause 10.3, your subscription to the Subscription Services will automatically renew each year on expiry in accordance with paragraph 8.1.3. We may contact you by email in respect of your renewal before your subscription expires but reserve the right not to offer renewal following expiry of your current subscription period for any reason. We will use the payment method that you used for your initial order for the Subscription Services for any renewal fees unless you have changed your settings or notified us that you wish to pay using an alternative method acceptable to us. If you have selected to pay your fees via a method other than by direct debit, we will invoice you between 7-14 days prior to the expiry of your subscription. If we do not receive payment from you by the date it is due, we reserve the right to suspend or terminate your access to the Subscription Services.
  3. Refusal of an order
    • If your payment is declined for any reason, or we decline your order because we cannot obtain authorisation of your payment details for any reason, then we may invite you to pay by another method. We reserve the right to delay, suspend or terminate access to the Site due to non-payment.
    • Unless otherwise stated, there are no restrictions on the number of users for which you can buy a subscription or on the time within which an order must be placed.
  4. Prices and payment
    • The prices for the Subscription Services that we quote on the site are inclusive of VAT and in sterling (GBP). You will find the total price of your subscription as part of the check-out process on the page that shows the Subscription Services that you have selected to buy. You will also be given an opportunity to review and amend that selection before you submit your order.
    • We currently accept various forms of payment for Products including bank transfer, cheque or direct debit via GoCardless. When placing an order, you confirm that the form of payment that you use to make payment to us is yours and that you have authority to place the order.
    • We take payment from you once we have processed your payment details. If we are unable to process your order and take payment, we will let you know. We will give you a full refund if we have already taken payment for your subscription.
    • Although we try very hard to ensure that all information on the Site is useful and accurate, occasionally, errors may occur. If you discover a significant error in the description of the Subscription Services that you have purchased, please refer to our Help Pages.
    • All fees for each 12 month subscription period are payable annually in advance. Prices are subject to change at any time and without notice, including in respect of any subscription renewals.
    • All fees for the Subscription Services are non-refundable and no refunds shall be provided by us if a Contract terminates for any reason.
  5. Finance Checker Tool
    • The Site contains a Finance Checker tool where you can get information on the credit rating and credit limits of an organisation (“Credit Information”).
    • Once you have subscribed to the Finance Checker tool you will be allocated with 20 finance credits, which you can use to carry out a credit check. You will be able to earn more finance credits by doing various things, as specified on the Site from time to time.
    • The Credit Information is provided to us by a large reputable credit reference agency, Creditsafe, or any other reputable credit reference agency we may choose from time to time.
    • The Credit Information is based on a number of factors including but not limited to the latest filed accounts, trade payment data, mortgages and County Court Judgments. The Credit Information provided is a suggestion only and should be considered in light of any other information in your possession.
    • The Credit Information should not be used as the sole basis for making an important credit decision.
    • We make no representation or warranty as to the accuracy of any Credit Information and in no event will we be held liable for your use or reliance on the Credit Information provided to you. Please see paragraph entitled “Promises, liability and disclaimer” for more information about our promises, liabilities and disclaimers, which apply to all information provided on the Site, including Credit Information provided to us by Creditsafe.
  6. Our liability
    • We only supply the Subscription Services to you for internal use by your business, and you agree not to use them for any re-sale purposes.
    • Nothing in these Terms limits or excludes our liability in connection with any Contract for:
      • death or personal injury caused by our negligence;
      • fraud or fraudulent misrepresentation; or
      • any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.
    • Subject to paragraph 13.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with any Contract for:
      • any loss of profits, sales, business or revenue, whether direct or indirect;
      • loss or corruption of data, information or software;
      • loss of business opportunity;
      • loss of anticipated savings;
      • loss of goodwill; or
      • any indirect, consequential loss, special or exemplary damages.
    • Subject to paragraph 13.2 and paragraph 13.3, our total liability to you and any business of yours in respect of all other losses arising under or in connection with any Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the total fees paid or payable to us by you under that Contract in the 12 month period from the commencement date of that Contract.
    • Except as expressly stated in these Terms, we do not give any representations, warranties or undertakings in relation to the Subscription Services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Subscription Services are suitable for your purposes.
    • Our liability to you in relation to any user generated content submitted to or posted on the Site is set out under paragraph 6 in our Content Policy.
    • Our liability to you under these Terms (other than in connection with a Contract) is set out in paragraph 15.7 of Section C.

SECTION C: GENERAL PROVISIONS

This section sets out the main terms of purchase for our Subscription Services.

This section sets out the terms that apply to everyone who uses the Site. Any reference to “Site” in this Section C includes the Platform Services, Subscription Services and all pages and content available through them.

  1. Content available on the Site
    • The roles governing the use of Content available from this Site are set out in the Content Policy. These include the roles applicable to all Members contributing documents, discussion posts and other content to the Site, generally known as ‘user generated content’ or ‘UGC.
    • Details about how we and others may use your UGC and how you can use their UGC are set out in the Content Policy.
    • We do not routinely monitor the use of the forums or other communications on the Site. However, if you spot any abuse or inappropriate behaviour, please contact us as soon as possible so that we can review the posting(s) concerned and take any action necessary.
  2. Promises, liability and disclaimer
    • The Site is provided on an “as is” and “as available” basis. To the fullest extent permissible under applicable law, we disclaim any and all promises, warranties, conditions, or representations relating to the Site and the Platform Services and the content available through them, whether express, implied, oral or written. In particular we do not make any promises as to the truth, accuracy, integrity, quality or completeness of the content or information that appears on the Site and you should not rely on it being accurate, truthful or complete; and
    • You agree that your access and use of the Site and its content is at your own risk. We do not have any knowledge of, or control over, the particular purposes for which the information and content available on the Site is used. The content and information that we make available on the Site is provided for information only. Accordingly, we exclude any and all liability for any loss of any nature suffered by you as a direct or indirect result of your use of any of the information or content available on the Site or of making any decision, or refraining from making any such decision, based wholly or partly on any expression of opinion, statement or other information contained in the content available on the Site.
    • By using the Site you acknowledge and accept the inherent risks, characteristics and limitations of the Internet, particularly in terms of technical performance of the Site, response times to view, verify or transfer information; and the risks inherent in all third party links, connections and transfers via the Internet. Accordingly:
      • we do not make any promises about the availability or accessibility of the Site or promise that your access to the Site, the content on it or the services we provide will be delivered uninterrupted, in a timely manner or error-free; and
      • we are not responsible for any data or information uploaded by any Members including any content posted, uploaded or published on the Site. It is your responsibility to make backup copies of any of the content you post, upload or publish on the Site and we strongly recommend that you do so.
    • We make no promises in respect of any harm that may be caused by the transmission of a computer virus, worm, time bomb, Trojan horse, cancelbot, logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair a computer’s functionality or operation including transmission arising from your download of any content, software you use to download the content, the Site or the servers that make it available. In this respect you agree that it is your responsibility to install suitable anti-virus and security software on your computer hardware and other devices to protect against any such bugs, viruses or other such harmful programming routines. Any content downloaded or otherwise obtained through the use of the Site is done at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such content.
    • We will not be responsible or liable to any Visitors or Members browsing the pages of this Site for:
      • any form of indirect, consequential or special loss; or
      • any financial loss or loss of data, opportunity, goodwill or reputation, in each case whether such loss is direct or indirect.
    • There are certain liabilities which we cannot exclude by law and nothing in these Terms excludes or limits our liability for the following:
      • for death or personal injury caused by our negligence;
      • fraud or fraudulent misrepresentation; or
      • any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.
    • If we are found to be liable, our total liability in respect of all claims made against us in connection with these Terms (other than those mentioned in paragraph 6) is as follows:
      • to the extent that such claims relate to any UGC submitted to or posted on the Site, our maximum liability shall be as set out in paragraph 6 of the Content Policy;
      • to the extent that such claims relate to any Contract between us, our maximum liability shall be as set out in paragraph 13.4 of Section B; and
      • in relation to any claims not mentioned above in this paragraph 7, our liability shall be limited to £100.
  1. Indemnity
    • You agree only to use the Site in accordance with these Terms. You agree that you will indemnify us (and our employees, officers, agents and suppliers) in full for any damages, losses, costs and expenses, including reasonable legal fees we incur that arise out of any breach by you of these Terms and/or any Contract (including any actions you take which disrupt access to and/or the functioning of the Site) or any liability we incur as a result of the use of the Site by you and any other person that uses your account.
  2. General prohibitions on access and use of this Site
    • You may use the Site only for lawful purposes. You may not use the Site:
      • in any way that breaches any applicable local, national or international law or regulation;
      • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
      • for the purpose of harming or attempting to harm minors in any way; or
      • to knowingly transmit, send or upload any data or other material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
    • You also agree:
      • not to reproduce, duplicate, copy or re-sell any part of the Site in contravention of the provisions of our Terms;
      • not to access without authority, interfere with, damage or disrupt:
        • any part of the Site;
        • any equipment or network on which the Site is stored;
        • any software used in the provision of the Site; or
        • any equipment or network or software owned or used by any third party.
      • You shall not carry out data mining, screen scraping or crawling of this Site, its pages or its content or use any process or processes that send automated queries to this Site unless you have obtained our prior written consent.
  1. Third-party software and services
    • You acknowledge that you may need to download and activate certain software in order to use certain content provided on the Site. This software will be clearly identified on the Site. Certain functionality provided on the Site is provided by a third party service (for example, company registration information) and may require you to access servers and infrastructure operated by them.
    • In order to use such third-party software or services, you may have to accept the terms of a licence agreement with that third party. You acknowledge that we have no responsibility or control over such third-party software and services or their availability.
  2. Links
    • You acknowledge that the Site may include links to third-party websites. We do not review these third-party websites nor have any control over them, and we are not responsible for the websites or their content or availability.
    • We do not therefore endorse, or make any representations about, them or any content found there or any results that may be obtained from using them.
    • If you decide to access any of these third-party websites, you do so entirely at your own risk.
    • If you use a third-party website that you access from the Site, any personal information you give them will be dealt with in line with their privacy policy, not ours, so please ensure that you read their terms and conditions and privacy policy before you use their websites and provide any personal information.
    • You may only link to the Site provided that:
      • you link to the homepage and that page is not loaded into frames on your website, unless we expressly agree;
      • your site or services do not misrepresent its relationship with us or present false information about us or otherwise harm our business or conflict with our interests or values; and
      • we reserve the right to withdraw linking permission any time without prior notice.
  1. Copyright complaints
    • We respect the intellectual property rights of others, and we prohibit users of the Site from submitting, uploading, posting or otherwise transmitting any materials that infringe or violate another person’s intellectual property rights.
    • It is our policy to comply with clear notices of alleged copyright infringement. If you wish to submit a notice of alleged copyright infringement or a counter-notice, please contact us using the details provided in paragraph 27.
    • Additionally, it is our policy to terminate usage rights and any applicable user accounts of users we determine to be repeat infringers of others’ copyright. Please see paragraph 4.8 for further details.
    • Content hosted on third-party websites accessible from this Site is the responsibility of those websites, and not our responsibility. If you are the copyright owner of content hosted on a third-party website, and you have not authorised the use of your content, please contact the administrator of the hosting website directly to have the content removed.
  2. General complaints, feedback and requests for further information
    • If you have any general complaints or wish to request further information about the Site, please contact us via email at info@copronet.comor by post to the address provided at the end of these terms and conditions and we will do our best to resolve these.
    • Your feedback and suggestions about the Site are always gratefully received by us, however you understand that we may use these without any obligation to compensate you for them and you are, of course, under no obligation to us to provide them.
  3. Disputes between Members
    • We are under no obligation to become involved in disputes between any Members, or between any users and any third party arising in connection with the use of the Site or the services we provide through the Site. This includes, but is not limited to, the use of any UGC, or any arrangements, commitments, services or businesses associated with projects on the Site. We do not monitor and are not liable to you for the performance or punctuality of projects or work listed or managed via the Site nor do we endorse or recommend them.
    • We will co-operate with any law enforcement authorities in any investigations arising out of your dispute with another Member.
    • If a complaint is made to us about you or a breach of these Terms by a Member, we may conduct an investigation, for example, by reviewing any relevant UGC, and any exchange of communications between you and the other Member(s) that took place via our systems. After such investigation we may take action in accordance with paragraph 5 of these Terms. Please note that due to our obligations to keep account details private, we cannot disclose details of any investigations or actions we take to you.
  4. Written communications
    • Applicable laws require that some of the information or communications we send to you should be in writing. When using the Site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
  5. General
    • If any part of these Terms is found to be unenforceable as a matter of law, all other parts of these Terms will not be affected and shall remain in force. For the avoidance of doubt, should these Terms or any part of them be deemed void or voidable, this shall not affect the validity of any licence provided under these Terms.
    • Reliance on these Terms. We intend to rely on these written Terms and any document expressly referred to in them in relation to the subject matter of any contract between us. We and you will be legally bound by these Terms.
    • Events or circumstances beyond our reasonable control. If we are prevented or delayed from complying with our obligations under these Terms by anything you (or anyone acting on your behalf) does or fails to do or due to events or circumstances beyond our reasonable control. In such circumstances including fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, our inability or delay in performing our obligations will not be deemed to be in breach of contract.
    • References to ‘including’ and other similar expressions. In these Terms, words that appear after the expression ‘include’, ‘including’, ‘other’, ‘for example’, ‘such as’ or ‘in particular’ (or any similar expression) will not limit the meaning of the words appearing before such expression.
    • You may not assign, sub-license or otherwise transfer any of your rights under these Terms.
    • If you breach these Terms and we choose to ignore your breach, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms again.
    • Exclusion of third party rights. These Terms do not create any right enforceable by any person who is not a party to them (or any contract made under them), except that the provisions of these Terms may be enforced by any of our licensors subject to and in accordance with the Contracts (Rights of Third Parties) Act 1999.
    • These Terms may be presented to you in more than one language. However, the English language version of these Terms shall prevail. The contract between us will be concluded in English.
    • Governing law and jurisdiction. Any disputes or claims between us arising out of or in connection with these Terms or any contract made under them (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of England. Any disputes or claims arising shall be subject to the exclusive jurisdiction of the courts of England. Nothing in this paragraph shall deprive consumers of the right to bring or defend proceedings in their home state nor of the protection afforded to them by the mandatory roles of law of the country in which they live.
  6. Changes to these Terms
    • We may make changes to these Terms at any time by sending you an email with the modified Terms or by posting a copy of them on the Site. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Site, whichever is the earlier. If you continue to use the Site after that period has expired, it means that you accept any such changes.
  7. Contact us
    • This Site is owned by The Tender Space Limited, a company incorporated in England. The registered office address of The Tender Space Limited is: 22 Barn Rise, Wembley, Middlesex, HA9 9NQ, UK.

Our registered company number is 09418213 and our VAT registration number is 209 8816 79.

If you would like to contact us, please write to us at Copronet, Strata House, 12-14 Castle Street, Poole, BH15 1BQ, UK or contact us using the details below.

Telephone Number: 0330 122 0014

Email address: info@copronet.com

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